Q: Are you trading company or manufacturer?
A: We are a maufacturer , owning the professional R & D team with more than 60 senior technicians, design group,skill- full staffs and quality inspection team, located in Shenzhen, China
Q: How long is your delivery time?
A: Generally it is within 2-5 working days if the goods are in stock. Or it is within 5-7 working days if the goods are out of stock, and it depends on quantity; and 10-15 working days for customised products.
Q: Do you provide samples?
A: Yes, sample can be offered. please contact the sales person by informing the part number and your requirements ,then we will send the sample by such DHL, Fedex, TNT,UPS,etc after your sample order confirmed.
Q: How to ship goods to us?
A: we can send goods by DHL/Fedex/TNT/UPS/AREMEX/SEA, and door to door;
Eg: 3-5 working days arrive in USA/Canada/England/Germany/Japan/Korea/Singapore by DHL/Fedex.
Q: We need my own package and Brand. can you offer the service?
A: yes, we can offer OEM/ODM service for your brand or your design. but we will require a MOQ for different models.
Q: What after-sales service do you offer?
A: Each printer will have 12months warranty. Free components will be offered for repair in warranty period, if any issue caused by non-artificial damages.we will offer technical supports or helps in your daily use for lifetime and offer lastest software for your updating.
Dymo RHINO black on white 9mm tape 18053 heat shrinkable tubing