1. Q:Are you a manufacturer or trading company?
A:We are a manufacturer that specialized in vortex gas pump and in many kinds of pond aerator. Our products have attained the CE and patent certificate.
2. Q:What's your capacity for vortex gas pumps and aerator each of month ?
A:5000-10000 PCS capacities for each month .
3. Q:How can I get some samples?
A:1.Sample order is acceptable.Please contact with us and make sure what sample do you need.
2.Usually we can’t offer free sample, pls pay the sample and express fee, the sample costing can be deducted in your first large order.
4. Q:What's your payment terms?
A:l.T/T,L/C at sight
2. 30% down payment by T/T, 70% balance before shipment by T/T.
3.30 %T/T / in deposit , the rest against on the copy of B/L.
5. Q:What's your delivery time?
A:1.The samples can be sent to you within 10-15 days on receipt of the down payment
2. In general, the batch order can be shipped to you within 25-35 days after order confirmation. But please confirm the exact delivery time with us different products and different quantity will have different leading time.
6.Q:How many quantity so I can get your OEM service with myself brand name?
A:Different models have different MOQ requirement, pls consult our salesman. OEM packing is available only if the quantity of single model reaches 5000 PCS .if not ,it is expected that the buyer will pay the OEM packing charge extra.
7. Q:Aout warranty
A:1.We offer warranty 12 months, since the date the goods arrive the customer's warehouse.
2.Within this period, adjustment, repaired or replacement of parts or whole will be performed without charge in the case of damage caused by accidents, misuse, tampered, or lack of care.
3.We will always include 2% free spare which can be easily damaged of the order quantity in each shipment. Some necessary spare parts are offered free to you.
8.Q:Where is your loading port?
A:Ningbo/Shanghai, China or else port as your request.
9.Q:What value-added services BAITUO provide?
We provide free logo , free stock, free packing design, free customized catalogue design and free professional product photos for you.
10.Q:How to contact us
A:Send your inquiry details in the below. With complete information, then we selected the product and feedback to you
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