Q1. What is your MOQ?
A: It depends on specific products. Please contact us for more information.
Q2. What payment terms do you accept?
A: We accept T/T, Western Union, Money Gram. Please contact us for more information.
Q3. Is customized service available?
A: We accept OEM/ODM. We can print your logo on products and choose the way you prefer to pack.
Q4. What certificates have you got?
A: We have MSDS, CE, ISO, Design Patent, Famous Trademark.
Q5. What if the products arrived damaged?
A: Send us the photo of damaged products to confirm, we will replace them in your next order.
Q6. What is your warranty?
A: 12 months warranty for all our products.
Q7. After the orders are confirmed, when to deliver?
A: If we have sufficient stock, as usual we can arrange shipment within 3-5 days. Otherwise, it will depend on our production capacity.
Q8. What is your delivery time?
A: It depends on specific products but usually takes times within 45 days. Please contact us for more information.
Q9. What are your delivery terms?
A: We accept EXW, FOB, etc. We will choose the most convenient one for you with less cost.
Q10. How many agents do you have?
A: UK, Russia, Thailand, Malaysia, Dubai, India, USA, Singapore.