Q: Are you a factory or trading company?
A: We are a professional factory specialize in manufacturing SOCKS,such as compression socks, Sports socks, Business socks, Dress Socks, Baby socks and have 8 years experience.
Q: What's your Minimum Order Quantity?
A: The MOQ is 1 pairs for stock items, 500 pairs for customized items per color /size.
Q: Can I put my design logo on the items?
A: Sure, we can provide logo of various crafts, such as jacquard logo, embroidery logo ,printed logo , reflected logo ,etc. Just need to send us the logo in vector AI file.
Q: Do you make OEM and ODM ? Do you have designers?
A: Yes. We do the OEM and ODM service. Our design team can make the design according to your idea for free.
Q: What's your sample policy?
A: We provide free sample if your items are in stock and no customization requirements. But for custom products we will charge some custom sample fee, and the custom sample fee is refundable, which means we will return it to you, if your bulk order meet 2000 pairs per design and color.
Q: What is your delivery time?
A: Depending on the quantity and shipping method. Normally, 3-5 work days for items in stock, 25-30 days for customized items such as custom size , color and material, etc.
Q: What's your payment terms?
A: Our payment terms include T/T, PayPal, Western Union, Credit Card, etc.