Q1. Can I Custom My Own Logo?
A: Yes, Customized Logos will be supported, small quantity will need some cost, and big quantity the logo will be free.
Q2. What Controller can I choose?
A:DMX System or Remote Controller is on optional. As Product Price, is not include the controller cost.
Q3. Could I Buy the Powder Consumables Individually?
A: The Compound Titanium Metal Powder Consumables could be sell individually!
Q4. How do you Protect the Machines' Security on Shipping?
A: The Outter Carton Box with foam inner, and there is Flight Case in your choice, 2 / 4 pcs each case, will be well protect bulks security on delivery.
Q5. What Certificates could you offer?
A: We have the CE certificates at present, if other certificates you need, they will be offered on cost.
Q6: Do you offer guarantee for the products?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.Secondly, during the guarantee period, For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
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