Package and shipping
1. Neutral Packing
2. Color Box Packing
3. Customized Packing
Transportation: Shipping by EMS, DHL, UPS, FedEx, etc. By air, by sea, etc.
1. We'd try our best to arrange the most reliable as well as cost-effective shipping ways for customers' reference.(Small parcels by express company like DHL, Fedex, UPS,TNT,etc, or by air/see when large orders)
2. Private freight forwarder and specified shipping method are acceptable.
3. Our factory will inform you the waybill in time after the logistics staff pick up the goods, and track the order until they arrive at your designated place of reception safely.
4. Please check if all the lamps are intact when you get them. If any problem, please contact us as soon as possible.
Anyone inquiry on us through this service will be bound to get:
1. Your kind inquiry will be replied in 24 hours by our professional staffs.
2. On time shipment of goods as contract
3. Guarantee of pre-shipment product quality as required in contract.
4. Customer specified logo can be printed on light, OEM,ODM are welcomed.
5. Special discount and protection of sales area are provided to our distributors.
6. 3 years warranty for all products,Please contact me if you need our detail warranty term.
7. Any feedback is very appreciated and will be dealt with promptly and satisfactorily.
Warranty terms details:
We provide 5 years warranty for the light. And if a product is bad or has malfunction, we will:
1. Send you a new one for replacement;
2. Send you spare parts for replacement;
3. Return the defective lights to us, we will repair the failure and send the good ones to you.
Shenzhen Qianhai Baihuixin Industry Limited which founded in 2004 located in Shenzhen City, is a high-technology company of China. We have engaged in the integration of LED lightings’ research and develop, design, manufacture and sale. whose factory workshop cover 12,000 square meters, have more than 200 staffs, including senior technical engineers over 20 person.
LED High Bay Light, Street Lights, Stadium Lights, Explosion Proof Lights, Landscape Lamp, Night Light, Pendant Lamp Chandelier, Festival Lights, Stage Light, Solar Light, LED Grow Lights, UV LED Light, LED Catch Fish Light, Aviation Obstruction Beacon, Warning Lamp, etc. are our factory's main products, energy-saving ,environmental friendly lighting, have UL, TUV, CE, DLC certificates.
Our factory’s led lights are widely installed both home and abroad, such as Hong Kong International Terminals, Japan International Tennis Fields, New York Fifth Avenue Street Lights, etc.
Welcome any customized lighting products.
Any inquiry is highly appreciated.
Innovation is root and quality is life, we supply good added value and competitive lighting products to our consumers.
Hope mutual benefit and win-win cooperation.
Phone / WhatsApp / WeChat: 0086-18680304418
Q: Can I have sample order of led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q: What about the sample lead time?
A: Sample needs 3-5 days, mass production time needs 1-2 weeks or longer depending on the quantity and different kinds lights order;
Q: Do you have any MOQ (minimum order quantity) limit for led light order?
A: Low MOQ, 1pc for sample evaluation is available.
Q: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional, Ship method depend on clients demand and LED Lights' Specification;
Q: How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirm the samples and place deposit for formal order.
Fourthly We arrange the production and ship the finished lights to client.
Q: Is it OK to print my logo on the led lights’ product body?
A: Yes. Please inform us formally before our factory arrange production and confirm the design firstly based on the sample.
Q: Do you offer guarantee for your lights?
A: Yes, we offer at least 3 years warranty to all our lighting products.
Q: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system, with guaranteed product quality, all items are tested using precision electronic instruments before packing and delivery to clients. Make sure the defective rate less than 0.1%
Secondly, during the guarantee period, we will send new lights if small quantity lights have defective batch , or our factory suplly repair solution including after-sales service according to real situation.