Q: Do you have CE document and other documents for customs clearance?
A: Yes, we have CE, Provide you with a one-stop service.At first we will show you and and after shipment we will give you CE/Packing list/Commercial Invoice/ Sales contract for customs clearance.
Q: Why the machine price not include fiber source?
Different customers, different requirements, and many different laser power can be optional, that's why we list the price not include fiber source parts.
Q: If we are interested in your machine, how to choose proper power?
Please tell us the following answer, our professional seller will recommend you proper power.
1. What material you want to cut,stainless steel,carbon steel or other?
2. What thickness do you want to cut?
Q: How about warranty?
A: 3 years quality guaranty, the machine with main parts(excluding the consumables) shall be changed free of charge(some parts will be maintained) when if any problem during the warranty period.
Q: Do you have after sales support?
A: Yes, we are happy to give advice and we also have skilled technicians available across the world, We need your machines running in order to keep your business running.