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Q1. Are you original Mean Well Power Supply?
A: Yes, We sell 100% Genuine Mean Well.
Each product has an unique Serial No. on it, which can be checked in Mean Well official website. (For more information,please
contact our sales. )
Q2: Do you offer guarantee for the products?
A: Yes, we offer 2 ~ 7 years warranty. If the goods have quality problem during warranty period, we provide maintenance service.
If you have using problem, welcome to contact us for help.
Q3. Can I have a sample order firstly? What is your MOQ limit?
A: Yes, sample order is acceptable. And we do not have MOQ limit. Welcome to inquiry.
Q4. What about the lead time and shippment?
A: For common type like LRS, RS, APV, LPV, ELG, XLG, HDR, EDR, series, we have enough stock. Sample Order can be delivered within
3 days, bulk Order can be delivered within 3~7 days after payment, not common type need 10~35 days after payment, for detail lead
time, please contact our sales. For shipping, we often use DHL, FedEx, UPS, and TNT. And they take 3-5 days to arrive. For bulk
order, we recommend to send goods by Air or by Sea to save your transportation cost.
Q5: What is your Payment Terms?
A: We accept pay via Bank Transfer, Paypal and Western Union.For bulk order, if the lead time is long, we also accept 30% in
advance, and 70% balance before shipping.We also accept Trade Assurance online to get 100% guarantee for your orders.(For more
details, please contact us)
Q6. How to proceed an order ?
A: 1. Inquiry: Tell us your requirements, such as model No, Quantity and delivery address...
2. Quotation: We will quote you soon according to your requirements.
3. Confirmation: If quotation is OK, we will send PI to you for payment.
4. Payment: After your payment, please give us your bank slip, then we can arrange goods for you soon.
5. Delivery: Once get your payment and goods all ready, we will delivery goods soon, and tell you the tracking number or Vessel
No. then (For more details, please contact us.)