Q1:How can I place an order?
A:You can contact any of our sales person for an order.Please provide the details of your requirements as clear aspossible.So we can send you the offer at the first time.For designing or further discussion,it is better leave us your with Skype,Trade Manager, Wechat, WhatsApp or other instant ways,in case of any delays.
Q2: When can I get the price?
A:Usually we quote within 24 hours after we get your inquiry.
Q3:Can you do the design for us?
A:Yes.We have a professional team having rich experience in Gift box,Logo,Packing bag and so on design and manufacturing.Just tell us your ideas and we will help to carry out your ideas into perfect product.
Q4:How long can I expect to get the sample?
A:After you pay the sample charge and send us confirmed files,the samples will be ready for delivery in 1-3 days.The samples will be sent to you via express and arrive in 3-5 days.we could offer the sample for free charge but you do pay the cost of freight.
Q5:What about the lead time for mass production?
A:Honestly,it depends on the order quantity and the season you place the order. Always 10-30 days based on general order.
Q6:What is your terms of delivery?
A:We accept EXW,FOB,CFR,CIF,etc.You can choose the one which is the most convenient or cost effective for you.
Q7:What is the payment way?
A:1)We accept Paypal,TT,Wester Union,L/C,D/A,D/P,Money Gram,etc.
2)ODM,OEM order,30% in advance,balance before shipment.
Q8:Are you a factory or trading company?
A:We are factory,we can guarantee our price is first-hand,High quality and competitive price.
Q9:Where is your factory loaded ?how can I visit there?
A:Our factory loaded in Shijiazhuang,China,you can come here by air to Shijiazhuang airport or Beijing airport,and we will pick you up.
Q10:How does your factory fo regarding quality control?
A:To make sure customer buy good quality product and service from us.
Before customer place order,we will sent each samples to customer for approve.Before shipment,our Cearth staff will check quality 1pcs by 1pcs. Quality is our culture.