1. Can I customize the products with my logo?
Yes, we offer customization options for adding your logo on the products. Please contact our sales team to discuss
design specifications and placement options.
2. Can you provide a sample with my logo before placing a full order?
Yes, we can provide a pre-production sample featuring your logo for your approval before the full order is processed.
Additional fees may apply for sample production.
3. What is the lead time for production on custom or bulk orders?
The lead time for production varies based on the order size and customization requirements. Typically, it ranges from 3 to 7 weeks.
4. Do you offer discounts for bulk purchases?
Yes, we offer tiered discounts based on order quantity. Please contact our sales team for detailed pricing information
and discounts on bulk orders.
5. Can I place a repeat bulk order with the same terms and discounts?
Yes, you can place a repeat bulk order. We strive to maintain consistent terms and discounts for our loyal customers.
Contact our sales team to confirm your previous order details.
6. What are the payment terms for bulk orders?
Payment terms for bulk orders are typically 50% advance and 50% when the goods are ready for shipping.
7. Do you offer white-labeling services?
Yes, we offer white-labeling services where we manufacture the custom products and brand them with your logo and packaging. This allows you to market the your products as your own brand.
8. Can I provide my packaging design for white-label products?
Yes, you can provide your own packaging design, or our design team can assist in creating packaging that aligns with
your brand. Additional costs may apply for custom packaging.
9. Can you match a specific color or design ?
Yes, we offer color matching and design services to ensure our products meet your exact specifications.
Please provide us with a color sample or design reference.
10. What is your policy on defective or damaged products in bulk orders?
We stand behind the quality of our products. If you receive defective or damaged products, we will do replacement.