Q1. Are you an authorized distributor?
A: Yes,We are, please check the authorized certificate above, we signed a strategic cooperation agreement with XCMG .
Q2. Where are you located?
A: We are located in Hangzhou,Zhejiang,near to Alibaba's headquarters.
Q3.How to guarantee the condition and lifetime of the machine ?
A: We choose good condtion and less hour used machines. We are available for third part certificate of all of the machines. And they are all available for your inspection in its place.
Q4.How to have after sale service from us ?
We have old suppliers in China, used or new parts are available for us to get, with reasonable price and in short time.
Q5.:What kind terms of payment can be accepted?
A:Normally we can work on T/T term,T/T 30% as deposit, and 70% before delivery can be accepted . the photos of the products and packages will be showed before you pay the balance.
Q6.:Which incoterms 2010 terms can we work?
A:Normally we work on EXW, FOB, CFR, CIF.
Q7.:What about the dellvery time?
A: Generally, it will take 10 to 45 days after receiving your advance payment. The specific Q8.delivery time depends on the items and the quantity of your order.
Q8.What is your terms of shipment?
A: Generally, we ship our truck by ro-ro ship , bulk cargo vessel, container etc. spare parts are packed in wooden cases, shipped by containers