Q1:How to correctly use the water pipe to siphon water?
A:Firstly, install the hand water pump, please know clear about the water inlet and water outlet.
Secondly, when need to inject water in, prepare a bucket of water, put water inlet in the bucket, then water outlet putted in the acrylic panel, then manual pumping. (If need to pour the water out, so reverse operation)
Water should not over the maximum level which is a sticker on the product
Q2:What kind of water fit for bubble wall?
A:Distilled water and pure water are recommended for the bubble wall to prevent the calcium deposits and algae producing in the acrylic panel. Domestic water is also available, but it will cause bacterium, algae and calcium deposits Calcium deposits clog up your air jets.
Q3:How often do I have change the water inside of the acrylic panel?
A:In normal conditions, never as the distilled water should stay clear if no nutrients in the water. Add a small amount of vinegar as a further guarantee.
Q4:Where is the factory?
A:Shunde,Foshan City,Guangdong Province,China.
Q5：Is the price including the shipping cost ?
A:The product price is not including the shipping cost.
Q6：How much is the shipping cost?
A:1.different size and quantity has different shipping cost,please offer the size,quantity and address to our sales,we check the
shipping cost with shipping company.
2.some countries only can ship to seaport,the client need to customs clearance and pick up goods by themselves.
3.some countries can ship to door.
Q7:How to protect the product during the shipping?
A:1.Our packing is MDF with foam for fumigation free, a few countries do not need fumigation packaging, log packaging can be used.
our packing is very strong and stable,we export and import products with more than 10 years experience.
2.if we help client arrange the shipping,we will buy the insurance for the product during the shipping. if there are any broken
during the shipping, the insurance company will compensate the customer according to the degree of damage.