Q1: Are you manufacturer or trading company?
Our company is a professional producer for power cords, and export cords, by ourselves.
Q2: What’s your business range?
Power cords, spiral cables, rubber cables, extension cords, plugs and, and ETL power strips
AC/DC charging cables, Cigar lighter cables, outdoor security tools cord.
Q3: How to get samples?
If we have stock for normal type cables, Samples for free. You just bear shipping cost.
If you need samples for custom made cables ,we will charge some fees .And will refund
it back once place order according to QTY.
Q4: How about MOQ , OEM & ODM orders?
If we have cables in stock, there is NO MOQ. OEM & ODM orders welcome
We have custom made service.
Q5: How do you control production quality?
We have quality control system ISO9001 certificate and strong QC team during production. We strictly control qty according to ISO9001(We have material Incoming inspection, First inspection before production, self inspection and patrol inspection during prdouction and final products inspection before shipment) . All these keep each batch quality very stable.
Q6: How to check and verify the products?
We support video inspection and verification.
Q7: What are your payment terms?
Common terms: T/T 30% deposit, balance payment before shipment/ against copy of B/L , L/C or Trade Assurance of alibaba.
Q8: How about warranty and after-service?
12 months warranty time after receiving days, not include quick-wear parts and default phase. We promise 24 hours action for your problem. And send parts by air or express for your fix.
Q9: How to reach us?
Tel:+86-15924334067(wechat and whatsapp) E-mail: will @hcables.com; Website:www.hcables.com