Q1: Are you the factory or trading company?
A: We are professional machinery manufacturer in this business more than 20 years with our own factory. Good product quality and price keeps our business running further, good service earned us a good reputation among our customers. And our products are widely sold around the world. We always treat our customers as the best friends and consider for all our friends.
Q2: What's your payment term?
A: The payment can be made by T/T, bank, LC, Western Union...Deposit first and the balance paid before delivery is accepted.
Q3: What about the product package and shipment?
A: Normally the goods are well-packed in a strong wooden carton. We can do PVC film, wooden frame or pallet if you like.
We can deliver goods within 2 - 4 days after order confirmed (It will take a little longer if the product is out of stock or the order quantity is large). You can choose to ship by sea, train or air. Or if you have a forwarder, we can send goods to their warehouse.
Q4: What's your after-sales service?
A: Our machines have 1 year of warranty. You can rest assured that we will reply on time if there is any question.
Q5: Do you test goods before delivery?
A: Yes, we do. The goods are checked 100% before delivery. We will make sure everything is all right.