Quality Assurance 1. Products can replace free under conditions within one month after sale, in the precondition of non-artificial
damage.
2. Products can repair free within one year after sale if it can’t use due to quality problems, in the precondition of
non-artificial damage.
3. The warranty time is 1 year. Within warranty period, if under the correct usage, any product problem, we
will offer the repair service for free.
4. Warranty time is start with the date of manufacturer,if any special circumstances, the buyers can negotiate.
5. Even if within the warranty period, if the following occurs, certain maintenance costs will be charged:
a:The malfunction and damaged caused by incorrect use, the unauthorized repairs and alternation.
b:The damage caused by fire,flood, abnormal voltage, other natural disasters and secondary product damage.
c:The product malfunction caused by fall and transportation failures after purchase.
d:The malfunction and damaged caused by the other barriers(man-made factors or external device)
e:The repair after warranty period, we offer repair with part of the products: motherboard, screen and charging only the
costs of such components.
6. Repair products will finish within 7-15 working days when components on stock or special situation need check with sales representative.
7. All repair products shipping cost will be paid by buyer(Except buyer yearly order is over USD100,000.Seller can bear one time one side shipping for buyer)
8. Defective allow arrange is 2%-4% for all of our products.
9.Any problems in the after-sales service, please contact us directly.