1.What is your MOQ?
-->The MOQ is 1000psc/item/color.Low MOQ 100pcs as trial order is welcomed.
With our high quanlity and good service,you will have successful businss.
2.Can I get samples?
-->Sure.Sending samples by Fedex,UPS,TNT or DHL.
If you have carrier account,it will be fine to ship with your account which takes about 2-7days to arrive you.
If delivery through Alibaba service,it"s much cheaper but takes around 6-10days.
3.How long is sample lead time?
-->For existing samples with privately labelling paste ,it takes 2-5 days.
If you need customized logo or design,it takes around 7-10 days.
4.How long is the production lead time?
-->15-25days for quantity within 100Kpcs.
For those items available with low MOQ 1000pcs,we can offer within 15days.
5.What format of file do you need if we want our own design？
-->JPG,AI,CDR or PDF etc.(AI will be the best for complicated designs.)
6.What is your payment term?
-->Our normal payment term is TT,30% deposit after order signed and 70% balance payment before delivery.
We usually do FOB delivery terms and payment terms T/T or Trade Assurance Service from Alibaba.com.
7. How about the package?
--> We usually pack as follows:
1.General packing:1pc/opp bag,then put them into carton.
2.Different products have different packaging.
3.According to customers’ request
8.What’s your product range?
-->We have more than 500 different plastic houseware items of living room, kitchen, bathroom and bedroom.
9.How do you control the quality?
A: We will make samples before mass production, and mass production will be arranged after samples approved. Doing 100% inspection during production, then do random inspection before packing, taking pictures after packing.
10.Can you guaranteethe quality of product?
A: Sure , high quality give us confidence to do business with your company. Long-term cooperation is what we need most instead of short-term cooperation.