Q1. Are you the manufacture or trading company?
We are the manufacturer with professional produce experience on embroidery machine more than 20 years. We own both of Domestic and international sales department.Q2: Does your company have the guarantee?
We will provide 1 year of free maintenance and free spare parts replacement. If the spare parts are broken, we will send the replacement to you by express.
Q3. How many days about delivery time?
3-15 days after TT deposit.
Q4. Do you supply spare parts?
Yes, and with fast lead time.
Q5: How is your technical support?
We provide lifetime online support through Whatsapp/ Skype/ Wechat/ Email. Any problem
after delivery, we will offer you video call anytime,our engineer will also go to oversea help our customers if necessary.
Q6: How to insatll and use the embroidery machine?
We have the English teaching manual and videos;All the videos about every
step of machine Disassembly, assembly, operation will be sent to our customers.