Q: Are you a trading company or a factory?
A: We are a manufacturer. We have our own showroom. Warmly welcome you to visit us.
Q: Can you accept OEM or ODM?
Answer: Of course. We have made OEM and ODM products for many customers. A professional development team designing new items is ready for you.
Q: Can I order samples? Are they free?
A: Yes, we do sample order for some customers. Sample fee is required, and we will deduct the sample fee from your bulk order later.
Q: What's the delivery time?
A: The delivery time is usually 30-45 days after receiving the deposit.
Q: What's the payment term?
A: T/T or L/C at sight.
Q: How long is the warranty period?
Answer: Three years.
Q: Can I make a claim if there is a problem with the sofa?
A: As long as you send photos, we promise to make up for any discrepancies. Our quality controllers inspect all sofa beds during the manufacturing process to ensure they pass our quality standards. Any faulty products caused by problems in the production process will be replaced. If you receive any defective, incorrect or damaged items from us, please contact us as soon as possible and send us your photos. We will work hard to understand the cause and provide a solution.