1、Q: Are you a factory or trade company?
A: We are factory established in 2006 with more than 50 staffs.
2、Q: What’s the MOQ?
A:Only 1 SET.
3、Q: Do you accept OEM/ODM?
A: Yes, we accept OEM/ODM according customer’ s requirement.
4、Q:Do you inspect your product 100% before shipment?
A: We have strict quality system through the entire process of production, include in- process inspection and final inspection to make sure all products delivered to our customer are qualified.
5、Q:How long is the delivery time?
A: We have stocks for many models within 3 days for shipment. It depends on the models and quantities for those out of
stock, usually the lead time is 5-20 days.
6、Q: What’ s the payment terms?
A: When the amount is less than $1000, 100% in advance,and when more than $1000, 30% deposit,70% balance before shipment.
7、Q: How about the warranty?
A: We provide spare parts free within warranty of one year due to quality issues. Expired the warranty, we charge the cost price for replacement parts.
8、Q: And what’ s the after -sales service?
A: We provide video technical support and online support, as well as service on site available.