1. who are we?
Reply：Springlegroup Furniture is a one-stop interior decoration industry and trade company, we are located in Foshan City, Guangdong Province, China. You are welcome to visit our company and factory (please contact our sales consultant, we will arrange your visit.)
2. how can we guarantee quality?
Reply：Always a pre-production sample before mass production;
Always final Inspection before shipment;
3.What is your main product? Can I make custom production with custom drawings?
The main business of our furniture factory is Italian modern style, high-end luxury custom furniture and hand-carved art furniture, including fashion art sofas, bed,dresser,dining tables, coffee tables, chairs and console, etc.In addition, our lighting,ceramic tile factory's business is large-scale project engineering custom lighting, interior luxury decorative chandeliers, high-end K-Gold luxury tiles, etc. You can customize the product according to your requirements (material, color, shape, size, etc.) or design drawings.
If you don't have any idea about interior decoration, you can contact our sales consultant and our design team will recommend a design for you. (May need your project photo, description, requirements, etc.)
4. Is this coffee table easy to assemble? What tools are needed for assembly?
Reply：Yes, it’s easy to put together. Just take few minutes. And all you needed tools are included in the package.
5.ASK:How is the quality of your products? How to ensure the quality of goods?
Reply：Springlegroup uses only high quality materials. Special requirements can be customized, we have a complete material supply chain to ensure 100% genuine. Quality is the most important point for us to maintain our customer relationship. Products will be tested and kept illuminated to test their quality reliability. From raw materials to semi-finished products to finished products, each product goes through a quality control process before being shipped to customers. At the same time, we will give you 2-5 years warranty to show our confidence in quality.
In your case, you can do the following:
1) Visit our factory and showroom to check our quality.
2) Request samples.
3) Ask us to send you some clear photos of pre-assembled in factory or customer feedback.
4) We will confirm the drawings with you before production.
5) After finishing, you can come to check the goods or ask us to take some detailed photos.
6. what services can we provide?
Reply：Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES；
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
7. Where are your main export markets?
Reply：Our markets are mainly distributed in: North America (15.00%), Middle East (15.00%),South America (5.00%), Southeast Asia (10.00%), Africa (5.00%), Oceania (10.00%), East Asia (10.00%), Northern Europe (5.00%),Southern Europe (5.00%),Western Europe (5.00%),Eastern Europe (5.00%),South Asia (10.00%).
8.ASK:Which customer groups does Springlegroup mainly target?
Reply：Springlegroup mainly targets customer groups: brand agents, wholesalers, distributors, and engineering companies.
9.ASK:have strict quality inspection standards and systems? Does Springlegroup factory have any measures against environmental pollution?
Reply：Yes, the product’s strict quality inspection procedures and inspection reports certified by a third-party inspection
agency;We are a self-built factory that uses clean liquefied petroleum gas industrial energy and industrial waste water and waste gas recycling and reuse ecosystems for many times. Minimize industrial pollution.
10.ASK:Is Springlegroup factory product core technology proprietary? Does the product have relevant technical patent certificates and test reports?
Reply：The core technology of the product is proprietary in the industry. Since 2010, he has obtained and applied for 6
patents,including "Product Technology Utility Model Patent Certificate" and "National Invention Patent Certificate".
11.ASK:Where is the market and customer group positioning of Springlegroup factory products?
Reply：Springlegroup factory's products are mainly exported to Europe, North America, the Middle East, Australia, South America and other countries. The factory is mainly aimed at wholesalers, agents, engineers and other customer groups in that country or region.