Q: What information is needed for quotation? A: Length, payload, slider speed, vertical/horizontal use and other specific requirements.
Q: Will my design drawings be kept confidential?
A: Yes, we will not publish your design drawings without permission. NDA can be signed if needed.
Q: Can you produce if I don't have drawing files?
A: Yes, you can provide hand sketching or send samples to us and our engineers can build drawing files. Drawings will be sent to buyers for confirmation before production.
Q: How can you avoid quality problem for mass order?
A: We have inspection on every process to strictly control quality. It makes sure that products are in good condition before proceeding to the next process.
Q: What is the lead time?
A:Commonly, it takes 10 days for sample and 20-30 days for mass production. Urgent order is acceptable and negotiable.
Q: What is the payment terms?
A: We accept 50% as down payment, 50% balance before shipment delivery. When the goods is done, we can take photos for your check.