Q1: Are you a trading company or factory?
A: We are a factory and have set up a trading company to export.
Q2: How long can I get the goods? How do you send the goods to my country?
A: In general. the leading time is about 15 to 30 days.But please confirm the exact time with us as different products and quantity will have different leading time. We work with large logistics companies to deliver goods to your address by air, rail or sea.
Q3: What is your delievery time?
A:The time of delivery is about 10-20 working days after receiving the deposit.
Q4:How can i know the process of mass production?
A: We provide Production Visualization Protocol.Customers can track production progress at any time via photos and videos.
Q5: Can you do OEM&ODM?
A: Definitely, professional factory with 16 years rich experience in OEM&ODM.
Q6: Can I get a sample?
A: Sure, we also support customization for only one sample.
Q7: What if the goods are broken during transition?
A: We use high quality plywood case packing with adequate foam protection. Goods are generally not damaged in normal transit. If the goods are damaged, all our products are insuranced, our after sales will sort our the reasons and will sure you'll be properly compensated.