Q1. Are you factory?A: Yes, we are not only just factory, but also have professional service team, includes sales, technical staff, QC, after-sales staff etc.
Q2. What is the size of your company?
A: 20,000 square meters workshop, more than 100 employees, 10 million pieces annual output, 20 testing equipments. There are 5 production lines, and we also have our own laboratory.
Q3. How long is your Delivery Lead Time ?
A: If there is stock, the lead time is about 3-7 days after we get the payment. If need to be produced, 7-25 days after we get the prepay.
Q4. What is your sample policy?
A: We can supply the sample if we have stock, new customers have to pay the sample cost and the
courier cost at first, and we will refund sample cost in your next order.
Q5. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q6: How to ensure your product quality? how to deal with your customers encountered product problems?
A: We start test from the raw material filtration capacity, full inspection during production, examined before delivery. If there are any quality problems, we will refund or replace the goods after we have confirmed or third-party inspection confirmed.