After sales warranty services provided:-A World wide net work of agents and subsidiaries are able to serve you onsite.
-Remote real-time guidance for troubleshooting via 24-hour video link
-24-hour troubleshooting response through telephone,whats app,Facebook,YouTube,
We Chat,etc,
-48-hour warranty parts ready for delivery free of charge through DHL,TNT
-By shooting video,guide the troubleshooting clearly and efficiently
After warranty service:
-Remote real-time guidance for trouble shooting via 24-hour video link
-24-hour troubleshooting response through telephone,whats app,Facebook,YouTube,
We Chat,etc,
-By shooting video,guide the troubleshooting clearly and efficiently
Q1.are you original manufacturer?
A:Yes,we Changlin are an official leading manufacturer in construction machinery,We setup
joint ventures Korean an japanes company from 1990s.
Q2: what kind terms of payment can be accepted?
A: L/C,T/T, D/A,D/P,Western Union (can be) could accepted.
Q3.Which incoterms 2021 can we work?
A:FOB,CFR,CIF are the usual trade terms
Q4:What about the delivery time?
A:7-30 days after receiving the deposit.
Q5: What about the warranty time?
A:12 months after shipment or 2000 working hours, whichever occurs first.
Q6: What certificates are available in Machinery?
A:For the certificate, we have CE,ISO, Gost,EPA(USA)CCC.
Q7:Do you accept OEM or ODM?
A:We can provide OEM or ODM manufacturing service Accept product customization on
special working device,color&brand requirement.
Q8:Can you provide online technical services?
A:Yes, the digital service team is able to provide online technical services via shooting video,
remote real-time video link