Q1:Are you factory or trading company?
We are a technology-driven brand company with factory,Welcome to visit us!
Q2:Can i get a sample for testing?
Yes sure,custom service is also available on samples if you need.
Q3: Are your products available in my country?
A: All of our products comply with international standards. Before placing an order, you can contact us to configure the language of the country where the customer is located.
Q4:What payment terms do you have?
A: For small orders, we usually prefer Alibaba Trade Assurance, PayPal and Western Union; For bulk orders, we charge 30% deposit and ship after receiving 70% balance.
Q5: How to ship the goods to us?
A: DHL, TNT, FEDEX, etc; For MP order, usually by air or sea. We will ship within 5 days, ship by DHL, delivery time 3-7 days, we will pack the product, we will let you know the tracking number.
Q6: Can I print my own brand logo on your products?
A: OEM/ODM orders are very welcome. When you send us an inquiry, please write us the details of your logo color, logo
position,user manual and box design (if any). In this way we can provide you with an efficient reply in the first time.
Q7: What is your minimum order quantity?
A: We have no limit on MOQ. Samples and small orders are also welcome, but the unit price is different from the wholesale price.
Q8: If I buy your products, do you have technical instructions?
A: Please read the user manual carefully for your reference, we have detailed instructions on it. If your problem still cannot be solved, please contact us for help. We will periodically send you updated software if you need it.
Q9:Are your products conforming to our standards?
A: Yes, our products can pass the testings as you require, e.g.: CE, RoHS, PSE, ETL,FCC, etc.