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FAQ
1.Q:What is your MOQ?
A: According to product. Normal for 40'RH is 23MT for 20’RF is 12MT. But different product different MOQ.
2.Q: If I want to buy many kinds products in one container,could you please give me your price?
A:Yes,we can. We can do the LCL for many kinds products. Pls tell me product name and weight for each one.
3.Q:How long is Delivery shipment?
A: Normal is 15-20 days after order confirmed. If the product isn't in season and need more days. I'll tell you in advance.
4.Q:how can I get the samples?
A: sample is free, but the flight cost should be negotiated, since frozen foods need to be delivery with dry ice, the cost is expensive, and the freigh cost can be return if order made.
5.Q: What is your sample lead time?
A:around 5 ~ 7 days after offer confirmed.
6 Q: What is your Standard Packaging ?
A: retail packing such as 10x1kg/ctn, 5x2kgs/ctn, 4x2.5kgs/ctn, 20x397g/ctn, all can be base on customers request.
7.Q: How can I do if I receive the bad quality goods?
A:PLS get me back about the quality after your test, if it's our responsbility, we'll take it for sure.All the things we do are provide us best quality products and best services.
8.what services can we provide?
Accepted Delivery Terms: FOB;
Accepted Payment Currency:USD;
Accepted Payment Type: T/T;
Language Spoken:English,Chinese,Spanish
Thanks for your interesting about our product.
I hope that we can cooperate.
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