Q:Why should l choose luyu instead of other brands?
A: We are one of the top three manufacturers of small machinery industry.With 20 years' exporting experience, Luyu has been a well known brand in the market now you can see Luyu machines in more than 50 countries What we can provide:
* Superior Quality: Our machines are CE certified, ensuring they meet the highest European safety and environmental standards.
* Comprehensive After-Sales Service:
* One year warranty
* 15 years of experience in construction machinery industry
* 24-hour troubleshooting response through telephone,video,etc
* Complex after-sales services can be provided offline face-to-face
Q:How does this mini excavator perform in different weather conditions?
A: We recommend our upgraded 1-ton mini excavator for the Canadian market. Due to Canada’s long snow season, rust can be an issue. Our model includes anti-rust treatment and a hydraulic cooling system, ensuring reliable all-day operation.
Q:What is the operating weight of the mini excavator?
A: The operating weight ranges from 800 to 3500 kg/lbs, depending on the model.
Q:Can l see the loader production progress after order?
A:Yes,during production. we could take some photos/videos for your reference
Q: How long is your delivery time?
A:In the case of stock, it is usually 10-15 days. Others calculate the time according to the quantity of your order.
Q:How do I receive the goods?
A:We have professional transport agents,which can deliver goods to various ports, FOB, CIF,etc.Please provide detailed address, we can also provide door-to-door service for you.
Q:How do I pay?
A: We accept 30% T/T in advance , balance before shippment. If you have other needs, you can also contact us.
Q:What kind of service can l get from you if l buy? How can l get parts?
A:
* A can of self-spray paint and a tool box are provided with the car, which is convenient for repainting if there is a bump.
* We have professional after sales department to support for you at any time. We also have partner in America, India, Thailand,could provide support for spare parts
Q:Is it convenient to see visit your factory and how go there?
A:Welcome everyone to come to visit our factory,Make sure your trip date we will arrange it for you. If it is not convenient to arrange the trip temporarily, you can also video factory inspection.
Q:What is the recommended maintenance schedule?
A: Regular maintenance includes checking and changing oil, inspecting hydraulic fluid, and cleaning filters. Refer to the manual for specific intervals.