1.OEM INCLUDES WHAT KIND OF SERVIGE? ●Logo printing on housing
●Customized package
●Software customization: Booting image,Ul ,APP ,Function,etc.
2.FIRST TIME ORDER,HOW CAN I BELIEVE THAT YOU WOULD SEND PRODUCT?
We can provide pictures and video of our company and factory. Also, we can provide you some our other customer recently parcel tracking number ,our products were delivered successfully.
3.WHAT KIND OF PAYMENTS Y0U ACCEPT?
We accept T/T,Western Union,Credit Card,etc according to the exact order amount.
4.DELIVERY TIME?
●For samples: within 1-3 days for standard products in stock.
●For large order quantity: about 25 days after receiving 30% deposit and confirming all the OEM details.
5.MY PARCEL WHETHER CAN BE TRACKED? WHEN I CAN GET TRACKING NUMBER FOR MY PARCEL?
We will send you tracking number at second day after parcel shipping out.you can track the parcel at express official website.
6.CAN YOU PROVIDE EU OR US ,UK,AU PLUG POWER ADAPTER?
Yes,there are EU,UK,US, AU four standards of plugs are available. We will send the different adapter to you according to your country or requirements.
7.HOW ABOUT WARRANTY AND PROGEDURE? 1 year warranty and procedure:
●If the products have any problems when you use it ,you could contact us ,our engineers will teach and tell you solve it.
●If the products have still problems after contacting our engineers,you could return us the bad one to maintenance.
And then we will send back good items to you ASAP.
Attention:Customers need to be responsible for the shipping costs.
●In order to avoid loss,all our goods are tested carefully by technical staff before making delivery, please rest assured.