Lab desktop small twin screw extruder / Equipment control

Frequently Asked Question

1. Q: Are you a manufacture or trading company?

    A: We are a manufacture in this field more than 10 years.

2. Q: Where is your manufacture? How can I visit there? 

    A: Our address is No.2,Beihuan Road,Baotun Village,Houjie Town,Dongguan city, Guangdong

         province, China. You can take an express train from Shenzhen or Guanzhou air port to

         Humen train station. Then we will pick up you.

3. Q: How does your manufacture deal with quality control? 

    A: From the beginning of production to delivery time, every step goes through ISO9001

        quality management system and ERP scientific management system. Our technical

        workers also will debug equipments again before shipment.

4. Q: What are your terms of payment?

    A: We accept T/T, Western Union, PayPal and others.

5. Q: What are your terms of shipment?

    A: Sea, Air, Express and Train. Generally, we ship to Shenzhen sea port.

6. Q: What is your regular packaging?

    A: Equipments packed with packaging film and foam inside, outside packed with exempted from

         inspection of wooden case.

7. Q: Do you accept OEM or ODM such as customer’s logo and color and so on?

    A: Yes. We are pleasure to supply OEM or ODM service for you.

8. Q: What information should I let you know if I want to get a quotation?

    A: You could tell us your requirements and usage or our models.

9. Q: What is your delivery time?

    A: Normally, it needs about 45 days. The exact time depends on production management.

10. Q: How is about the after-sales service?

      A: Our equipments have one year guarantee and life-long maintenance.

          We also have a strong and technical team for after-sales service.