1. Q: Why can Leisure Touch be trusted?
A: We hire experienced and skillful welding and weaving staff only to achieve the best craftsmanship while many other factories hire interns or entry-level beginners. Besides, professional, fast, proactive, integrate and considerate service is available here.
2. Q: What advantages does Leisure touch have?
A:We have contracted designers to develop new products every month. Choosing our products can easily distinguish you from your competitors.
3. Q: What are the features of rattan furniture from Leisure touch?
A: The rattan furniture can be used in many places like garden, patio, restaurant, hotel, villa, beach, resort, cafe, restaurant, lobby and living room. It is also durable, washable, light-weight and easy to move.
4. Q: What quality certifications can you prodvide?
A: We can provide SGS and MTS testing reports of aluminum, rattan and plastic wood regarding material quality and weathering performance.
5. Q: How long is the warranty of your furniture?
A: Normally two years. We can also make it 3-5 years according to your request.
6. Q: What happens if products are damaged when I receive them?
A: Don’t worry. If the damage is proved to happen before loading, we’ll hold the responsibility and replace them for you.
If it’s proved to happen during the sea transportation and our term is CIF, we will claim this to our insurance company and pay you the compensation after the settlement.
If the term is FOB, you will need to claim this to your insurance company or shipping company on your own.
7. Q: How long will my order be delivered?
A:It depends on the quantity and the models. Normally our lead time is 25-35 days.
8. Q: Can I order one set for sample?
A: Yes, sample order is acceptable for us. But usually a sample will cost much more for our factory. Hope you understand. In order to provider more specific information, may I know whether this sample is for showroom retailing or for sample room display? And may I know more about your company? Is outdoor product new in your company? Please don't hesitate to contact us if you have any question. Look forward to receiving more details from you.