20X Zoom IP Camera full function with POE , High Definition and atuto tracking CCTV Camera For Crane

Q1.What kind of service can you provide?
A:1.Customized Order
2.Surveillance Solution
3.Home Security Solution
4.Hardware and software OEM/ODM service

Q2.How can I check the product quality?
A:1.We have online demo,please contact us,we will show you during our working time
2.You can buy a sample for quality test,sample time 3-5 days after payment confirmed
3.We have online store,we can sell single product to you,Online payment supported
4.We will attend some show at your local place at some time,please contact us for more details.

Q3.What is product warranty?
A: 1 years for cameras(LED for 1 year only)

Q4: What is the product certification?
A:Basically CE ROHS FCC for our products,ISO 9001 for our factory
Besides certification above,we are willing to provide samples for local testing to get the certification based on local law.

Q5:What if there is defective product?

A:Principle :"To decrease loss for both sides" 
1.Remote Support first
2.if remote support can not work,
2-1.For small QTY, we will deduct the cost in the next order
2-2.For large QTY, we will accept return of items
2-3.If item return,to save the cost of shipping,we advise sending back parts that defective.
3.We are cooperative to help solving the problem even it is not our fault.
4.More details,please contact us

Q6: Time for production and delivery?
A:1.Sample 3-7 working days
2.Mass production 7-15 working days
3.Delivery time:Via Express delivery ,3-7 working days

Q7:if I want to order,what information should I provide?
A: information for invoice,
1.enterprise name or individual name
2.address with zip code
3.phone number
4.tax number needed specially for some areas

1, We will help you select the most suitable security products for you.

2, Should there is any questions or problemd when usage, we will guide you on line for operation.

3, Any of your emails will be replied within 24 hours.

4, Two year free warranty of our products.

Imporx International Co. Limited is a direct supplier of security cameras, video surveillance systems, and CCTV equipment. We supply analog CCTV,P2P IP surveillance camera,wifi IP camera, PTZ high speed dome camera worldwide.Our mission is to support the products we sell with the best technical support and customer service in the industry. Our company in this industry for 7 years experience. Hope to be a partner of your security business.