1.Could you provide technology support?
Yes, we have an experienced technical support team. Our company undertakes domestic and foreign PLC installation and programming test services, DCS projects and various automation engineering transformation projects.
2.What is your MOQ?
We could provide you very small MOQ for each item.
3.Do you test all your goods before delivery?
Yes, the factory will strictly test all the goods before shipment, and the warehouse staff will also check the integrity of the product packaging when it is shipped. If the damaged product is not sent to you. If there are special circumstances, you will be notified in advance of the goods.
4.What about your shipping package?
Most of our products is ship with original factory new package, we will cover our our professional foam protective packaging to keep worldwide shipping no damaged.
5.Can you tell me the transportation mode of medium magnesium delivery?
We use DHL,FEDEX,TNT,UPS,EMS to delivery goods less than 30Kg;By air or by sea will be use for bulk order.The most economic shipping way will be given to you! Pls contact us directly and we will ship as your requirement.
6.How is the quality of your products? How long is the warranty period?
We guarantee that the products provided are original products, and the warranty period of all products is 12 months.
7.Regarding the return policy
1).If the items is defective,Pls notify us within 3 days after received.
2).Any items must be returned in their original condition to qualify for a refund or replacement.
3).If the item you purchase from us have any quality problems, Please simply return them to us for replacement or refund in 1 week.