1) When can I get the price?
We usually quote within 24 hours after we get your inquiry.If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
2) How can I get a sample to check your quality?
Free samples will be offered with regular color and size. Individual request on the samples have to be discussed for OEM project. You will be charged if there happens some extra cost when we make the your individual sample.
Besides, the buyer will be required to pay the shipping cost for the samples. Regarding the courier cost: you can arrange a RPI (remote pick-up) service upon Fedex, UPS, DHL, TNT, etc. to have the samples collected; or inform us your carrier company account. Then you can pay the freight direct to your local carrier company.
Or you can sent us the cost and we’ll arrange the shipping with our carrier company agent.
3) How long can I expect to get the sample?
For regular yoga mat, it takes 1-3 days even with your logo on.
For your OEM yoga mat, it takes 5-7 days or even more(depends on your request).
4) How long does the whole procedure being worked out?
The quantity and the OEM request verifies the lead time.
Normally, it will take 1-7 days for regular yoga mats while it will take 15-20 days for your special request.
5) What about the transportation and delivery date?
Normally we use shipment to transprot the goods.It is about 25-40 days.It also denpends on which coutry and port you are.It could be shorter if you need to send the goods like Asian.
If there are some emergencies we can send the goods via air express, as long as you afford the traffic expense.
6) What is Your MOQ?
Sanfan offers OEM and ODM service.
For those regular yoga mat ( Regular color & Regular Size), we have Semi-product in our warehouse. If you do not mind the cost of the shipping, our MOQ is 1 piece.
For some unique design ( including individual color, size, logo, pattern, and printing), the MOQ will be 200 pcs.
Pls contact us to discuss further detail via mail or Trademanager.
7) What files do you need if I want to do my own design?
For logos, it is better for us to get your origin design in AI or PDF format.
For printings, your origin design in AI or PDF format is required to set up the print-plate.
A mock-up picture will be sent to you for final approval before sampling.
8) What kind of testing reports are available?
All our yoga mat are made with Eco-friendly material. They are free from PVC, phthalates, silicone, latex, odor and other toxic items. All testing reports regarding to Rohs, CE, EN71-73 etc. Are available. However, the buyers are required to pay the testing charge for a curtain order.
9)What is your payment terms?
Normally, we accept T/T, 30% deposit when order confirmed and 70% against the copy of B/L for FOB orders.
100% payment by T/T, Alibaba trade insurance or Paypal before shipping for EXW orders.
10) How many colors are available for yoga mat?
Purple, Violet, Pink, Mazarine, Blue, Black, Mint Green, Turquoise are our regular color in stock. We check colors with Pantone Matching System. Pls send us your pantone color code you need. We’ll make the samples accordingly or recommend closed colors.