Q1: Are you a manufacturer? Where is your factory located?
Yes, Our company was founded in 2009 and located in Ji'an, Jiangxi. China .
Q2: How to confirm the Product Quality before placing orders?
A: By sending you our available samples.Or if you have special requirement on the goods, we can prepare samples according to your requirement and send to you for your confirmation.
Q3: Can you supply free samples?
A: Yes, we can provide some free sample, but the shipping cost should be on the customers’ account. You can either pay us the shipping cost or arrange a courier to collect the samples.
Q4: What’s the MOQ?
A: Our MOQ starts from 25kg
Q5: Is there any discount?
A: Yes, for larger quantity, we always support with best price.
Q6: How do you treat quality complaint?
A: All our products are strictly tested by our QC, and confirmed by QA; unqualified material will not be released to customer.
In case any quality problem is confirmed to be caused by us, we will replace the goods or refund your payment immediately.
Focus , Efficient , Quality , Service .
We do more than we promise !
If you have any further questions of OEM/ODM Support Natural Extract Pine Oil, Best Price Pine Oil, please do not hesitate to contact with us.