1). We will provide all spare parts needed for maintenance of the equipments.

 2). During the period of guarantee, within 1 years (12 months), the seller we will be responsible for the damage due to the defects in designing and manufacturing.

 3).If you need installation, please inform us, we can send engineer to your factory to install and test machines for you.

1.Are you a factory or trading company? 
We are a factory that has more than 10 years online sales experiences
2.Where is your factory located? How can I visit there? 

Our factory is located in Jinan City, shandong Province, China .You can fly to Jinan international airport directly.we will pick you up. All our clients, from home or abroad, are warmly welcome to our company.
3.How do you regard quality control? 
A:Quality is the most important. Hisena CNC machinery always attach great importance to quality control from the every beginning to the every end. 
5.How to order?
A:please send us your purchase order and requirement in Alibaba.com,or by email, fax or can contact us on skype anytime .we need to know following information for your order .
a):product information, about quantity ,size and color as u requirement
b):delievery time