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Q1. Are you original Mean Well Power Supply? | ||||||||
A: Yes, We sell 100% Genuine Mean Well. | ||||||||
Each product has an unique Serial No. on it, which can be checked in Mean Well official website. | ||||||||
(For more information, please contact our sales. ) |
Q2: Do you offer guarantee for the products? | ||||||||
A: Yes, we offer 2 ~ 7 years warranty. If the goods have quality problem during warranty period, we provide maintenance service. | ||||||||
If you have using problem, welcome to contact us for help. | ||||||||
Q3. Can I have a sample order firstly? What is your MOQ limit? | ||||||||
A: Yes, sample order is acceptable. And we do not have MOQ limit. Welcome to inquiry. |
Q4. What about the lead time and shippment? | ||||||||
A: For common type like LRS, RS, APV, LPV, ELG, XLG, HDR, EDR, series, we have enough stock. | ||||||||
Sample Order can be delivered within 3 days, bulk Order can be delivered within 3~7 days after payment, not common type need 10~35 days after payment, for detail lead time, please contact our sales. | ||||||||
For shipping, we often use DHL, FedEx, UPS, and TNT. And they take 3-5 days to arrive. For bulk order, we recommend to send goods by Air or by Sea to save your transportation cost. |
Q5: What is your Payment Terms? | ||||||||
A: We accept pay via Bank Transfer, Paypal and Western Union.For bulk order, if the lead time is long, we also accept 30% in advance, and 70% balance before shipping. | ||||||||
We also accept Trade Assurance online to get 100% guarantee for your orders. (For more details, please contact us) | ||||||||
Q6. How to proceed an order ? | ||||||||
A: 1. Inquiry: Tell us your requirements, such as model No, Quantity and delivery address.. | ||||||||
2. Quotation: We will quote you soon according to your requirements. | ||||||||
3. Confirmation: If quotation is OK, we will send PI to you for payment. |
4. Payment: After your payment, please give us your bank slip, then we can arrange goods for you soon. | ||||||||
5. Delivery: Once get your payment and goods all ready, we will delivery goods soon, and tell you the tracking number or Vessel No. then (For more details, please contact us.) |
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