Q1: Are you a trading company or a manufacturer?
A1: We are a manufacturer specializing in independent R&D, processing, manufacturing, sale and service provision.
Q2: About machines and services?
A2: If you have any questions (machine installation, use method, parts replacement, maintenance, precautions, etc.) after receiving the machine or during use, please feel free to contact me, we will provide the best solution. 24 hours online service to solve any problem. Your satisfaction is our pursuit. Sincerely hope to cooperate with us.
Q3: Do you offer customization service?
A3: We can offer customized products tailored to your needs.
Q4: Can you send me a video showing how the machine works?
A4: Of course, we did video for each machine.
Q5: How do I know your machine work?
A5: Before delivery, we will test the working condition of the machine for you and send you a video.
Q6: What are your main products and their application?
A6: We focus on machines for processing of fluid and semi-fluid products (e.g. milk, dairy products, cream, cakes, mousse, dessert, ice cream, chocolate, salad dressing, tomato sauce, honey, tuna sauce, beef sauce, liquid sugar, oil, daily supplies, personal care products, medical products). Our products are mainly applied to independent brand stores, central factories, industrial plants and factories included in the supply chains of brands like Starbucks, KFC, Rosen and Disney. Factories manufacturing daily supplies, personal care products, medical product (customized products)
Q7: What is your warranty for the machine?
A7: We offer one year warranty from the date of installation and commissioning acceptance.