1. When can I get the price?
---We usually quote in 24 hours after received your inquiry.
2. Where is your factory located? How can I visit there?
---Our factory is located in Dehua, Quanzhou, that is the biggest ceramic manufacturing base, it takes about 2 hours from Xiamen Airport to the factory.
3.How can I get a sample to check your quality?
---We are pleased to send the samples to you , and Samples’ cost is same as the unit price.To be mentioned,the shipping costs are as your cost.
4.How long can I expect the sample?
---It depend on OEM Design,1-3days for stock, and for OEM Usually 7-14 days prepared the samples.
5.What is the lead time for mass production?
---Usually 30-45 days after we get the deposit.
6.What other service can we get after order?
---1)Design the color box and find the best solution for the packing.
---2) Design products with your requests.
7. My order is very small , would your company do for it for me ?
---Yes, pls let us know your expecting style first. Our MOQ is 20ft container,but we hope to do small orders for our
customers.Welcome your small trial order for quality or market.
8.We must purchase the whole set?
---You can purchase the whole set or any size you want.
9.Can I customize the package for my goods?(OEM and ODM)
---Of course. We accept customized service.Include your LOGO,packing and products designs.In a word,we can do any size and designs,what you want.And bringing your ideas to life!
10.Which loading port do you usually use?
All the ports are available. Such as Xiamen (our nearest port), Shanghai and Shenzhen,etc.
11. How long for mass production?
---45-60days(order confirmed),which depends on the order quantity and the season you place the order.We will try our best to make it asap.
12.How does your factory do regarding quality control?
---We have QA/QC team which are strict with quality control.We also accept customer appointed QC/QA team arranging the product inspection.
For more products info. please contact us.