Q1. Are You A Factory Or Trading Co.,?
A1: We are factory. Our Factory located in Shenzhen, Guangdong, China, which have more than 300 workers.
Q2. Could You Make OEM/ODM Design?
A2: We are specialized in OEM/ODM design which include the customized style, material, texture, color and logo according to the customer's requests.
Q3. What's The MOQ?
A3: MOQ depends on material and design. Please consult our stuffs for details.
Q4. Can I Get A Sample?
A4: If stocked items, samples can be shipped out in priority. If out of stock, the sample will be produced according to customers’ design and requirements. Sample charge will be refunded if the mass order order reaches our MOQ.
Q5. How Do You Guarantee The Product’s Quality?
A5: Before production, the pre-production samples will be made for checking details with customers. During the production and packing, there will be professional QC to inspect the products to ensure the products in good quality and correct details.
Q6. What Are The Ways Of Shipping?
A6: By sea, By air, By express(DHL, FedEx IE, UPS Expedited, EMS, TNT etc.). Transportation port: Guangzhou, Shenzhen, Hongkong.
Q7. What Payment Options Are Available?
A7: T/T, L/C, Western Union, Paypal, and Alibaba.
The normal payment term is 30% deposit before production, and 70% balance before shipment.