1.What is the minimum order quantity (MOQ) for heat pumps?
The minimum order quantity is 1 unit. Large quantity provides better discount.
2: How long does it take to receive my order?
Generally, the delivery time is 1-5 working days if the goods are in stock. If the goods are not in stock, the delivery time is typically 15-25 working days, depending on the quantity ordered. Be sure to confirm the estimated delivery time with the supplier before placing an order.
3.What kind of customer support can I expect? We offer ongoing customer support, including technical assistance, troubleshooting, and answering any product-related queries.
4.Can I get my company’s logo on the heat pumps?
Yes, we offer branding services, allowing you to add your company’s logo and other branding elements to the heat pumps. Discuss customization options with us.
5.Are there discounts available for bulk orders? Yes, we offer discounts for bulk orders. Negotiate the terms with us to get the best possible pricing based on your order quantity.
6.Can I mix different models in a bulk order?
Yes, we allow you to mix different models in a bulk order to meet the minimum order quantity.
7. What shipping options are available?
Shipping options typically include sea freight, air freight, and express courier services.Discuss the best option for your needs with us, considering cost, delivery time, and order size.
8. Can I visit the supplier’s factory?
We welcome factory visits. If you wish to visit, discuss this with us and arrange a visit to inspect our manufacturing facilities and meet our team in person.