1500 Вт лазерная машина для очистки лазерного удаления ржавчины Очиститель и краски

Presales and after-sales services are crucial aspects when considering the purchase of a laser welding machine.

Pre-Sales Service:

1. Consultation: As a reputable laser welding machine provider, Sundor laser will offer consultation services to understand your specific needs and requirements. Sundor laser will assess your applications, materials, production volumes, and budget to help you choose the most suitable machine for your needs.

2. Machine Demonstration: Sundor laser often offer machine demonstrations to showcase the capabilities and features of their laser welding machines. You could see the machine in action and evaluate its performance and precision.

3. Application Support: Sundor laser can assist you in determining the best settings, techniques, and processes for your specific applications. We could offer guidance on optimizing your designs for laser welding and provide sample welding to help you understand the machine's capabilities.

4. Customization: If customers have unique requirements, suppliers may offer customization options to tailor the laser welding machine to their specific needs.

5. Training: Pre-sales services may include training sessions on how to operate the laser welding machine. These sessions can be customized to your needs and may cover topics such as machine setup, software operation, etc.

6. Technical Support: Pre-sales service often includes technical support, where customers can discuss their requirements with experts who can provide guidance and suggest appropriate solutions.

7. Site Evaluation: Depending on the size and complexity of the laser cutting machine, Sundor laser may offer a site evaluation to ensure that your workspace meets the requirements for installation and operation.

After-Sales Service:

1. Installation: Sundor laser will provide train videos & online meeting to support clients install and adjust laser welding machine.

2. Training and Support: After installation, Sundor laser should offer comprehensive training to your operators, covering all aspects of machine operation, maintenance, troubleshooting, and safety protocols. Sundor laser could also provide ongoing technical support to address any questions or issues that may arise during the machine's working life.

3. Warranty: The laser welding machine warranty 2 years.  After warranty, Sundor laser will also provide technology support for the equipment. Solve all of your worried.

4. Maintenance and Servicing: Laser welding machines require regular maintenance to ensure optimal performance. Sundor laser will offer maintenance plans, providing periodic servicing, inspections, and repairs as needed.

5. Spare Parts and Consumables: Sundor laser stock and provide spare parts and consumables for the laser welding machines we sell.  Ensures customers can easily obtain replacement parts or consumables when needed.

6. Customer Support: Sundor laser have a responsive customer support team available to assist you with any inquiries, technical issues, or general assistance. This support can be provided through various channels such as phone, email, or an online support portal.

It's important to carefully consider the presales and after-sales services offered by different providers when purchasing a laser welding machine. These services can greatly impact your overall experience, machine performance, and long-term satisfaction with your investment. Welcome to choose Sundor Laser, waiting for your kindly message. Thank you.

FAQ for Laser Cleaning Machine:

Q1: I know nothing about this machine, what type of machine should I choose?

Please share us your detail application, we will free test for you, recommend suitable power as per demand.

Q2: When I got this machine, but I don’t know how to use it. What should I do?

This equipment is very easy. We will prepare Operation Video and for the machine. Our engineer will do training online. If needed, we can send our engineer to your site for training or you can send the operator to our factory for training.

Q3: If some problems happen to this machine, what should I do?

We provide two years machine warranty. During the two-year warranty, in case any problem for the machine, we will provide the parts free of charge (except for artificial damage). After the warranty, we still provide whole lifetime service. So any doubts, just let us know, we will give you solutions.

Q4: What maintenance is required for a handheld laser welding machine?

Handheld laser welding machines typically require minimal maintenance. Regularly cleaning the optical components and ensuring proper cooling system function are essential for optimal performance and longevity.. 

Q5: Is there any specific safety equipment required while using a handheld laser welding machine?

A: Yes, operators must wear appropriate safety equipment, such as laser safety glasses or goggles, to protect their eyes from the intense laser light..

Q6: How is the shipping method?

A: As per your actual address, we can effect shipment by sea, by air, by truck or railway. Also we can send the machine to your worksite as per your requirement .