1. Q: What is your advantage?
A: Our company was founded in 1994 and has 28 years of foreign trade experience. We have 10,000+ products, 1,000+ patented products, 300+ new products are launched every month, and 20,000+ m² of warehousing and logistics space at home and abroad. We have the most stable and powerful supply chain in Chinese Household industry! Since its establishment, our company has been the preferred brand of Chinese Household industry supply for more than 800 enterprises in Russia for 27 consecutive years!
We promise that our cooperation will bring you more and more benefits!
2. Q: How do you ensure that the quality of the goods is good?
A: We have a professional quality inspection team, and we will carry out 100% inspection before shipment.
At the same time, sample of some products are free and you only pay freight to get the sample.
3. Q: I want to customize products. What customization items do you have?
A: Our products support customization of logo, material, size, design, color, printing, packaging, etc.And also supports OEM and ODM services.
If our products is not the style you want, please let us know what you want, such as style, specification and requirements. We can customize any product according to your requirements.
4. Q: How do you charge?
A: Our charging includes product cost + freight fee. About customized goods, 30% of the payment shall be paid for the ordered products first, and the remaining 70% shall be paid after the shipment.
Some customized products may have other costs. You can ask our customer service for details.
5. Q: What payment methods do you support?
A: We support all payment methods that accepted by Alibaba platforms.
6. Q: Which shipping methods do you support?
A: Sea freight, air freight, rail freight (only for Europe), trucking (only for Europe), land freight (only for Southeast Asia),Express UPS, DHL, FedEx.
7. Q: How long does the delivery time generally take?
A: RTS products generally take 5-15 days, customized products generally take 15-60 days.
8. Q: What services do you have for old customers?
A: Yes, We have Customer VIP service
1. Regularly provide new product brochures and some samples for free
2. Regular return visit service
3. Member exclusive discounts and gifts
4. Professional customer service team
5. Agent purchasing
If you have any other questions, please feel free to CONTACT our customer service. we will answer it for you. And you can also get price discounts by contacting our customer service.