Hefei Smartmak Industrial Co.,LTD was found in 2005,and we start exporting in 2005.We have professional and rich export experience
FAQ
Q: Can I get free samples? A: Free for existing samples; For customer design samples, sample fee is USD100-200, sample fee can refund once order quantity can meet up with MOQ in general; Sample sent by SF, DHL, TNT,FedEx, etc. but freight will be on your side.
Q: Do you accept OEM or ODM order?
Yes, we accept both OEM and ODM for customers.
Q: Can we order the color we want? A: Yes, we can make any color you want as Pantone Matching System 6. Is it ok if I want myown design? Yes, we can design based onyour requirement
Q: What types of payment term do you accept? A:We accept Bank Wire, Western Union, L/C, Money Gram, Credit card and PayPal.
Q: How long is your delivery time ? Stock: 5-15 days in general. No stock: 15-30 days after samples confirmed. Or please contact us by email for specific lead time base on your order quantities.
Q: What kind of quotations do you have ? We can accept EXW, FOB, CIF, etc. You can choose one which is the most convenient for you. (Few regions accept DDP and DDU)
Q: What kind of payment terms do you accept? A: We accept T/T, L/C, Credit Card,Paypal and Western Union.