A: Our machine is installed and tested well before delivery. There are guide video that show how to use machine and English instruction book send to you with machine. If there is still have any question, we will provide free professional guide for you until you could use machine well.
Q: Where can we get replacement parts?
A: Most of the spare parts are ready in stock. They will be sent to the buyer directly from our warehouse with original prices.
Q: How long can we get replacement parts?
A: Common spare parts can be delivered by express within one week. Some parts can be purchased locally.
Q: If my machine is broken, can you repair it for me?
A: Yes. We have free training online. If there is big trouble with your machine in the warranty time, we can repair it.
Q: Can my logo be printed on the machine?
A: Yes. Please inform us formally before we produce.
Q: Can I get a machine according to my own requirements?
A: Sure. Our machines can be customized according to buyers’ request.
Q: What other machine do you offer?
A: We provide one-stop shop service of woodworking machines for the buyers. Other kinds of woodworking machines, like edge banding machine, panel saw, drilling machine, CNC router, sanding machine, press machine can be provided as well.