Q :Are you manufacturer?
A: Yes, we are manufacturer of PDA barcode scanner for more than 9 years. We can provide OEM / ODM customized service according to our customers’ various application and demands.All of our products are fully patented, ID/MD design, hardware and software,molding, assembly are done by our own team.
Q: What is the minimum order(MOQ)?
A: We accept one unit for standard products.we can even customized with your logo if needed. If require OEM, will see detailed requirements and confirm MOQ to you from our sales department.
Q: Can we get the free sample?
A: Sorry, generally we would not provide free sample. If the customer confirm the specification and price, they can order the sample firstly for the testing and evaluation.
Q: Can i choose multiple functions into 1 device?
A: Yes, you can choose multiple functions into one device, Different functions depending on the product model, optional functions: RFID (LF/HF/UHF),Bar code scanner and QR code scanner.
Q: How to order and pay?
A: We accept T/T (bank transfer), Alibaba online, Western Union, Paypal, Alipay, Trade Assurance and so on.
Q: How long it will take for delivery?
A: For production lead time around 2-10 days depend on requirement and order quantity, and shipping time by DHL/UPS/FEDEX/TNT, delivery time depends on the express delivery efficiency.
Q:How to repair the device if any problem?
A: We will provide technical support online to solve problem; If hardware problem, we could send the parts or components and send the video to teach how to repair, if still can't work out, then send back to repair; if software problem, we can send firmware to upgrade.
Q: Can you do customized and preload our software?
A:We are professional rugged device manufacturer with 9 years experiences, support customize project and preload software.